Terms of Service

Last Updated: 24 June 2025

1. Agreement to Terms

By accessing or using our website, Avenue Fashion (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, then you may not access the Service. These Terms apply to all visitors, users, and others who wish to access or use the Service.

2. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You must be at least 18 years of age to create an account and use this Service.

3. Orders, Payments, and Pricing

By placing an order through our Service, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, or other reasons. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Prices for our products are subject to change without notice. While we try and ensure that all details, descriptions, and prices which appear on this Website are accurate, errors may occur.

4. Shipping, Returns, and Refunds

Our policies regarding shipping, delivery, product returns, and refunds are detailed in our separate Shipping and Returns policies. Please review these policies carefully before making a purchase. By making a purchase, you agree to the terms outlined in these policies.

You can find our Shipping Policy here and our Returns & Refunds Policy here.

5. User-Generated Content (Reviews)

Our Service may allow you to post, link, store, share and otherwise make available certain information, text, graphics, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

By posting Content, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service.

You agree that your Content will not contain material that is unlawful, obscene, defamatory, threatening, or otherwise objectionable.

6. Prohibited Conduct

You agree not to use the Service for any purpose that is illegal or prohibited by these Terms. You agree not to:

  • Use the Service in any way that could damage, disable, overburden, or impair the Service.
  • Attempt to gain unauthorized access to any part of the Service, other accounts, computer systems, or networks connected to the Service.
  • Use any data mining, robots, or similar data gathering or extraction methods.
  • Violate the security of the Service through any unauthorized access, circumvention of encryption or other security tools, data mining, or interference to any host, user, or network.

7. Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Avenue Fashion and its licensors. The Service is protected by copyright, trademark, and other laws of both Kenya and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of Avenue Fashion.

8. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not to a breach of the Terms.

9. Disclaimer of Warranties; Limitation of Liability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We do not warrant that the service will be uninterrupted, secure, or error-free.

In no event shall Avenue Fashion, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Republic of Kenya, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at support@avenuefashion.co.ke.